Customer Service Representative - Pharmacy (m/f/d)

Permanent employee, full- or part-time, Dresden, Dresden

Your chance with us

Would you like to become part of an international company in a future-proof industry? Due to our continuous growth, we are offering a permanent position in a modern working environment surrounded by greenery. As a customer service representative (m/f/d), you can expect challenging tasks, flexible working hours, and attractive benefits for an optimal work-life balance.

More than just a job

  • A permanent position in a future-proof and internationally active company
  • No shift work and flexible working time models for the best work-life balance
  • 30 days of vacation
  • 10 paid sick days for your children to support your family
  • Modern workplace with height-adjustable desks
  • Canteen subsidy, company parking, and e-charging facilities
  • 3 days of goodwill/K.O. days
  • Job bike and job ticket for sustainable mobility
  • Team-building company events to foster a strong sense of unity
  • Accident insurance, including for private use
  • A wide range of career and development opportunities and other benefits

Your tasks

  • Acceptance, entry, and processing of customer orders in the field of radiopharmaceuticals and medicines
  • Preparation of quotations and maintenance of master data in the ERP system
  • Preparation and handling of shipments within the US and to other EU countries
  • Commissioning and tracking of shipments (tracking/coordination)
  • Support with monthly reporting and preparation of evaluations

Note: You will not be working in an environment exposed to radiation. Radioactive substances are only delivered to the customer (e.g., practice/clinic).

Your profile

  • Completed training, e.g., retail salesperson, freight forwarding agent (m/f/d) or comparable
  • Experience in order processing, customer service, or customer support
  • Confident use of MS Office, ideally experience with ERP systems (e.g., SAGE, Business Central)
  • Good English skills for working in an international context

Your team

You can expect communicative collaboration on an equal footing in a team of four. We look forward to your independent and solution-oriented support. With us, your ideas will be seen and developed.

We look forward to receiving your application. Please send it by email to Sven Schäfer at bewerbung@rotop-pharmaka.de or apply directly online.



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