Customer Service Representative - Pharmacy (m/f/d)
Permanent employee, full- or part-time, Dresden, Dresden
Your chance with us
Would you like to become part of an international company in a future-proof industry? Due to our continuous growth, we are offering a permanent position in a modern working environment surrounded by greenery. As a customer service representative (m/f/d), you can expect challenging tasks, flexible working hours, and attractive benefits for an optimal work-life balance.
More than just a job
- A permanent position in a future-proof and internationally active company
- No shift work and flexible working time models for the best work-life balance
- 30 days of vacation
- 10 paid sick days for your children to support your family
- Modern workplace with height-adjustable desks
- Canteen subsidy, company parking, and e-charging facilities
- 3 days of goodwill/K.O. days
- Job bike and job ticket for sustainable mobility
- Team-building company events to foster a strong sense of unity
- Accident insurance, including for private use
- A wide range of career and development opportunities and other benefits
Your tasks
- Acceptance, entry, and processing of customer orders in the field of radiopharmaceuticals and medicines
- Preparation of quotations and maintenance of master data in the ERP system
- Preparation and handling of shipments within the US and to other EU countries
- Commissioning and tracking of shipments (tracking/coordination)
- Support with monthly reporting and preparation of evaluations
Note: You will not be working in an environment exposed to radiation. Radioactive substances are only delivered to the customer (e.g., practice/clinic).
Your profile
- Completed training, e.g., retail salesperson, freight forwarding agent (m/f/d) or comparable
- Experience in order processing, customer service, or customer support
- Confident use of MS Office, ideally experience with ERP systems (e.g., SAGE, Business Central)
- Good English skills for working in an international context
Your team
You can expect communicative collaboration on an equal footing in a team of four. We look forward to your independent and solution-oriented support. With us, your ideas will be seen and developed.
We look forward to receiving your application. Please send it by email to Sven Schäfer at bewerbung@rotop-pharmaka.de or apply directly online.
We look forward to receiving your application. Please send it by email to Sven Schäfer at bewerbung@rotop-pharmaka.de or apply directly online.

